Curbside Pickup

Contactless Curbside Pickup is available at the Lancaster City Branch. We have worked to create a process that balances safety precautions with delivering library services to the Lancaster community.

LANCASTER CITY BRANCH CURBSIDE HOURS:
Monday & Tuesday: 10AM – 2PM
Wednesday & Thursday: 2PM – 6PM
Friday & Saturday: 9AM – 1PM

CURBSIDE PICKUP PROCESS:

  1. NEW! Place a hold by emailing us!
    •  Email your request to the relevant department/Branch below:
      • Email Adult Services at the Lancaster City Branch
      • Email Children & Teen Services at the Lancaster City Branch
    • Your email should include the following information:
      • Name
      • Library card number
      • Title
      • Author
      • Item format (Audiobook, CD, DVD, Blu-ray, etc…)
    • Once your request has been filled, we will email to let you know when the hold/s will be ready for pick up.
    • Depending on availability and volume of requests, it’s possible not all requests will be filled.
  2. Place a hold by calling the Lancaster City Branch.
    • We will start with lending print materials, DVDs, and CDs during the Yellow Phase.
    • Phones will be open during CURBSIDE HOURS ONLY.
      • Have your library card ready when you call.
  3. You may place up to ten (10) items on hold/library card.
    • Need a library card? Apply today!
    • Want help picking your books? We can offer reader advisoriesAsk us for more information when you call to place your holds. 
  4. Library cards with accumulated fines over $6 will have their borrowing privileges suspended.
    • You can choose to pay your fines online or over the phone.
  5. Your hold will be available the next business day we are open.
    • Placed your hold on TUES? Pick it up WED between 2-6PM.
    • Placed your hold on SAT? Pick it up MON between 10AM-2PM.
    • And so on…
  6. Holds will be checked out, bagged, and placed on the Curbside Pickup table.
    • Lancaster City Branch – table located outside library’s rear doors (accessible via Cherry Street).
    • Look for and take the bag/s with your name and the last four digits of your library card number.
    • Thank you to Stauffer’s for providing us with bags!
  7. Holds will expire at end of business on your pickup day.
  8. Masks MUST be worn while on library property.
    • This includes visits to book drops or the Curbside Pickup table, as well as when you’re on library property to access Wi-Fi.
  9. Please maintain social distancing while on library property to drop off or pick up materials.
    • One person/family at a time at the Curbside Pickup table.

Thank you for your patience and flexibility as we experience this new service together!