How to connect to the WIFI

How to Connect to the WiFi
To use the library’s wireless network, you will need the following:

  • A laptop computer or PDA with a wireless network card/device that supports the 802.11b or 802.11g protocol.
  • A valid library card from any public library in Lancaster County and the last four digits of your telephone number. If you don’t have a phone number on file with the library, a substitute number can be created for you.
  • A charged battery in your laptop or PDA. While some electric receptacles may be available, there is no guarantee one will be available if your battery runs out of power.
  • Headphones compatible with your computer/PDA if you plan on listening to audio files.
  • A signed Acceptable Use Policy on file with a public library in Lancaster County.

To access our wireless Internet services, follow these steps:

  • If your wireless card/device requires that it be switched to on, make sure you have done so prior to attempting to access the network.
  • Typically, your computer should automatically detect our network and attempt a connection.
  • Open a web browser on your laptop or PDA.
  • You will be prompted to accept a security certificate from the Library’s network. You must click YES to accept the certificate in order to proceed.
  • On the left-hand side of the screen, you will see a prompt for USER NAME and PASSWORD. Enter your library barcode in the USER NAME field and the last four digits of your phone number in the PASSWORD field.
  • Click the box to accept the Terms of Service.
  • Click LOG IN and you will be taken to the Library’s home page. You are now on the Internet.

If you are unable to connect to the network, please see troubleshooting advice below.

Please note that library representatives are not trained or permitted to troubleshoot or configure your device for you.

If your device can not access our network

  • Verify that your device can see our wireless network
  • Configure the TCP/IP settings of your device to use DHCP to acquire a network address and DNS entries
  • Ask a library representative for the wireless network handbook to view other troubleshooting tips


  • Library representatives are not allowed to directly or indirectly configure users’ laptop or handheld computers, install any devices or software on patron owned computers. Please contact the vendor or manufacturer of your laptop or software if you need assistance with these issues.
  • The Library’s wireless network is not secured against potential electronic eavesdropping; therefore the Library cannot guarantee the privacy of any data you transmit across our wireless network.
  • The end user is responsible for all aspects of computer security when using their own equipment to access the wireless network. This includes antivirus, privacy protection and system integrity.
  • The Library assumes no responsibility for any alterations or interference with a laptop’s configuration, operation, or data files resulting from connection to the Library’s wireless network.
  • The Library is not responsible for any changes you make to your computer’s settings.
  • The Library assumes no responsibility for damage, theft, or loss of any kind to a user’s equipment, software, data files or other personal property brought into or used at the Library.
  • The Library cannot guarantee that the service will be available at any specific time or that the connection will have any specific quality or speed; there is no guarantee that you will be able to make a wireless connection.
  • By clicking on the “Log In” button to connect to the Library’s wireless network, users are agreeing to abide by the Library’s Acceptable Use Policy.