Limited Lobby Services

The Lancaster City and Mountville Branches are open for Limited Lobby Services.

We took this step to help manage the spread of COVID-19 and to protect our staff & patrons.

In addition to Holds Pickup, printer, copier, and fax services are available. We will provide reference assistance as able and ILL will continue as normal. A small sample of the collection is available for browsing and staff is on hand to pull items if patrons arrive without holds to retrieve. Building access is limited to areas for pickup and checkout using self-check machines. Public computers are not available at this time.

Holds Pickup Process âŦ‡ī¸

 

LANCASTER CITY BRANCH
Monday – Thursday: 10AM – 6PM
Friday: 9AM – 4PM
Saturday: 9AM – 2PM

MOUNTVILLE BRANCH:
Monday & Wednesday: 11AM – 6PM
Tuesday & Thursday: 10AM – 6PM
Friday: 10AM – 5PM

Saturday: 10AM – 1PM

đŸ’ģđŸ–Ĩī¸đŸ“ą Visit “My Account” to place your holds via the online system.

  • You will receive an email when your holds are ready for pickup.

  • Your materials will remain on the Hold Shelf for one (1) week.

If you don’t have an account, you can create one HERE.

If you aren’t sure what you want or need further assistance…

📧 You can reach us via email

☎ī¸ You can also reach us via telephone

  • Lancaster City Branch – (717) 394-2651
  • Mountville Branch – (717) 285-3231
  • Phones will be open during CURBSIDE HOURS ONLY.
  • Please have your library card ready when you call. 

đŸĨļ Because the weather is getting colder, we have moved Curbside Pickup inside.

🧍↔ī¸đŸ§ Three patrons (or one family) will be allowed inside at a time

😷 Masks must be worn properly at all times

🚨 Items must be checked out before you leave

Lancaster City Branch – Your materials can be found on the Hold Shelf, located just inside library’s rear doors (accessible via the Cherry Street entrance).

  • The Duke Street entrance is closed until further notice

Mountville Branch – enter via the main entrance, you will be assisted by a staff member at the interior door to the library.

🖨ī¸ 📠 Printer, copier, and fax services are available.

Lancaster City Branch

  • Printing: send files as attachments to askus@lancasterpubliclibrary.org and pay at pickup
  • Copies: submit documents and payment to staff
  • Faxing: submit documents, payment, and fax # to staff

Mountville Branch

  • Printing: send files as attachments to MVLprograms@gmail.com and pay at pickup
  • Faxing: submit documents, payment, and fax # to staff
  • Scanning: submit documents and payment to staff

In addition, staff will be present at all times and able to assist patrons as needed.

🔎 A small sample of the collection is available for browsing

  • Patrons will have access to a few carts filled with popular print titles and DVDs.

🤷 Did you show up without any holds to retrieve?

  • We have staff on hand to pull items from our shelves (as they are able).

đŸ“ļ LPL Wi-Fi can be accessed outside the buildings

  • If you’re on library property, masks must be worn properly at all times.

🛂 Passport services are available by appointment only at the Lancaster City Branch

  • Click HERE for more information

ℹī¸ Click HERE for more information on other changes to library services

 

Thank you for your patience and flexibility as we (re)adjust to this service together!